23 ph Terms and Conditions – What Every Filipino Player Needs to Know

Access to 23 ph is strictly limited to individuals who are at least 21 years of age and are physically located in the Philippines at the time of use. By creating an account, you confirm that you meet both of these requirements and that all information you provide during registration is accurate and up to date. Players who are found to be under the minimum age will have their accounts suspended immediately and any pending balances may be forfeited in accordance with applicable regulations. It is your responsibility to ensure that online gaming is permitted under the laws of your specific location within the Philippines before you register. 23 ph reserves the right to request identity verification documents at any time to confirm eligibility, and failure to provide these documents within a reasonable period may result in account restriction.

Employees, contractors, and immediate family members of 23 ph and its affiliated companies are not permitted to hold player accounts or participate in any gaming activity on the platform.

Each player is permitted to hold only one active account on 23 ph. Creating duplicate or multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited and may result in the permanent closure of all associated accounts. When you register, you must provide a valid email address, a secure password, and any other details requested in the sign-up form; all information must be truthful and must belong to you personally. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that takes place under your account. If you suspect that your account has been accessed without your authorisation, you must notify us immediately through the contact details provided on the platform.

23 ph will never ask for your password via email, chat, or any other communication channel. Do not share your login details with anyone, including individuals who claim to represent the platform.

All financial transactions on 23 ph are conducted exclusively in Philippine pesos (PHP). Deposits can be made using supported local payment methods including GCash and Maya, as detailed on the Deposit page. You must only use payment accounts that are registered in your own name; using a third-party payment account is not permitted and may result in account suspension pending investigation. Minimum and maximum deposit amounts apply and are displayed at the point of transaction. Withdrawal requests are processed in accordance with the platform's current processing schedule, and you may be required to complete identity verification before a withdrawal is approved. 23 ph is not responsible for delays caused by your payment provider or by banking processing times outside of our control.

Any attempt to reverse, dispute, or charge back a deposit through your payment provider without first contacting 23 ph support will be treated as a breach of these Terms and Conditions and may result in account closure.

All players are expected to use 23 ph in good faith and in accordance with these Terms and Conditions. Any form of cheating, collusion, use of automated software or bots, exploitation of software errors or glitches, or any other activity that gives a player an unfair advantage is strictly prohibited. 23 ph reserves the right to void bets, withhold winnings, and close accounts where there is reasonable evidence of any such activity. You agree not to use the platform for any unlawful purpose, including but not limited to money laundering, fraud, or any activity that violates Philippine law. The platform's games and betting markets are provided for entertainment purposes, and outcomes are determined by certified random number generation or live event results as applicable.

If you believe you have encountered a technical error or an incorrect result, you must report it to the support team before placing any further bets. Winnings derived from a known error will not be honoured.

23 ph is committed to promoting responsible gaming among all players in the Philippines. We encourage every member to set personal deposit limits, session time limits, and loss limits to help manage their gaming activity in a healthy and sustainable way. If you feel that your gaming habits are becoming a concern, we strongly encourage you to visit the Responsible Gaming page for practical guidance and self-assessment tools. Players who wish to take a break from the platform may request a temporary self-exclusion by contacting our support team, and we will action this request promptly. 23 ph will never contact you to encourage you to resume play during a self-exclusion period, and we will not offer promotional incentives designed to override a player's decision to limit their activity.

Gaming should always be a form of entertainment. If it stops being enjoyable or begins to affect your finances, relationships, or wellbeing, please seek help from a qualified support service.

The personal information you provide when registering and using 23 ph is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions. We collect only the information necessary to operate your account, process transactions, verify your identity, and comply with applicable regulations in the Philippines. Your data will not be sold to third parties for marketing purposes. We use industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. By using the platform, you consent to the collection and use of your data as described in the Privacy Policy.

You have the right to request access to the personal data we hold about you and to request corrections where necessary. Please refer to the Privacy Policy for details on how to exercise these rights.

23 ph reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players through the email address associated with their account or by displaying a prominent notice on the platform. Continued use of 23 ph after any changes have been published constitutes your acceptance of the updated Terms. We recommend that you review this page periodically to stay informed of any updates. If you do not agree with any changes to these Terms, you should stop using the platform and contact support to close your account.

The most recent version of these Terms and Conditions is always the version that applies to your use of the platform. Previous versions are superseded upon publication of any update.

If you have any questions about these Terms and Conditions or need clarification on any of the rules that apply to your account, you can reach the 23 ph support team through the contact details available on the platform. You may also find answers to common questions on the FAQ page, which covers account management, deposits, withdrawals, and general platform use. For matters relating to responsible gaming, please visit the dedicated Responsible Gaming page. We aim to respond to all enquiries from Filipino players within a reasonable timeframe and to resolve any concerns as quickly and transparently as possible.

These Terms and Conditions are governed by and construed in accordance with the laws applicable to online gaming operations serving players in the Philippines.